Illinois Tub to Shower Conversion Customer Testimonial

Chicago Veteran Customer Walk-in Tub Testimonial

Celebrity Endorsement Customer Testimonial

Bathtub-to Walk-in Shower Conversion, Elmhurst Customer Testimonial

Ella Walk-in Tub Testimonial - Replacing an Inferior Tub

Read Our Testimonials

Bathtub and surrounding wall

We had a great experience with this company from Autumn to the installers, it was spot on. The installers were at my house very punctual, prepared everything so that the house would stay clean and got to work immediately. They did an incredible job and answered all questions. We are extremely happy with their work and company follow up.

Carlos A.

walk in tub

I am very happy with their service. they were friendly and kept me up to date on the progress

Carole P.

Handled it all

Our city required extensive additional work, HVAC updates, and smoke detectors throughout the house. Fox Valley never slowed down, coordinated everything, and really did an outstanding job. Kudos to Autumn and their staff!!

John S.

Elk Grove Village Project

Start to finish, great job. Clean, professional, courteous and fair. This is a fantastic company to do business with. Hard to find these days. Thanks!

Franklin E.

Professional and Great Work!

We wanted to update our shower in our master bathroom. We had Nic out to give us some ideas and a quote. He was so creative and thorough during our estimate appointment. He was able to design the shower exactly how we wanted it and at a price that couldn’t be beat! The installers were so professional and got it done in just 1 day! They cleaned up everything when they were done and left our bathroom even cleaner than they found it! I will be recommending this company to everyone o know! Thank you Fox Valley Home Services for making this whole process so enjoyable! We look forward to working with you for future projects!

Autumn S.

Outstanding experience

It was above and beyond from initial contact to the end of install. Very professional

David S.

Top notch service

Nick and his crew have been solid from initial visit to installation. A true, honest craftsman who made us feel like we mattered. I would recommend him to anyone looking for a walk in tub or shower.

Daniel F.

Great job!

Very positive!

Janet S.

Wonderful Bath Tub Refinish

They did a wonderful job. My bathtub was 50 plus years old and was never professionally refinished. They made it look like new.

Christopher G.

Superb customer care and outstanding product

From the first moment of the inquiry, through installation, and demonstrating the product for use, Fox Valley Home Services was and is a stellar operation! Autumn was knowledgeable and patient as I tried out all the tubs and asked a zillion questions. Nick Boatner came to my house with samples of surrounds, measured things exactly and gave an exact quote on the spot. He also answered more questions with kindness. Autumn and Nick kept me informed about permit progress, which I wish other companies I have worked with had done that too. The crew arrived on time and even finished the install of two Ella’s Bubbles tubs, surrounds, and shower doors in less the the anticipated two days.. I will definitely be recommending their services and products! Kudos to Fox Valley Home Services!

E. S.

Fantastical

My experience was wonderful. Diana is an excellent sales rep. Autumn is superb at connecting the protocol dots for all concerned. Rich, David, and Michael were superb in there hands-on.

Dr. P.

Great staff, easy process through the whole job

can not say enough about the team at this place. start to finish, fair and honest price, easy scheduling and a great final product. rest assured, you get what you pay for!

anonymous n

Walk-in Shower remodel

From the minute I talked to Autumn to set up an app for an estimate, I had a great first impression of the company. Upon completion of the walk-in shower and new toilet, my first impression proved right. Nick cane out and gave us an estimate and there was absolutely no pressure. We signed the contract that day, and the following week Autumn called to set up the date for installation. She is an absolute joy to work with. Nick and Mike showed up and did an awesome job. We didn’t know that a new shower curtain, shower rod, and toilet seat were part of the remodel, but what a nice surprise. We didn’t have to run to the store during these covid times . Nick and Mike cleaned up after the job was complete. They were very friendly yet professional. I would highly recommend them!

Patti S.

Fantastic tub

What a great tub! My tub purchase and install went about as well as any project could. I decided on an Ella tub. Ella is by far the best tub in my opinion! I contacted Fox Valley home services to discuss the project. Nick, the owner, and Autumn, the Director of operations, are very knowledgeable and easy to work with. Interestingly, I completed all discussions and contract completion via FaceTime as I was away for the winter. Viva technology! The Fox Valley home services installation crew arrived at the appointed date and time and commenced work. The crew was very professional, friendly and proficient. They removed the existing soaking tub, replaced existing plumbing and added an electrical line for the new Ella tub— all in one day. They obviously had done this before and they did it in a masterful way. Next day, the Onyx was installed around the tub to beautify the job. And every day since, we have been enjoying our wonderful therapeutic spa!

Roby S.

Amazing company

From start to finish I can’t say enough good things about my experience. Amazing company. Everything was perfect. You won’t be disappointed in their professionalism and knowledge.

Patti C.

Installation and service

We had excellent service from. Autumn and Nick making the experience of getting a tub and stair lift so simple and hassle free. The installation team of Rick and Mike was outstanding their craftmanship and knowledge was outstanding.

Roger D.

Excellent Walk in Spa installation!

A beautiful and professional installation done this week, delivered a a couple weeks early and installed on schedule. The installers were friendly, professional and cleaned up nicely. I would highly recommend them. Office staff are a lot of fun to work with!

Bruce B.

Great work!

I appreciate the whole team from the knowledgeable sales folks to the talented installers! Great job!

Nic B.

BEST TUB

The best tub, I am very happy with the purchase of the Ella Tub. The numbness in my feet is better, very good for my lumar spine, very good with achy joints, and muscles. The installers who came out were the best! Even has showerhead so you can take a sit down shower. The purge of the jets soon after you’re out of the tubs will dry the tub. The double drains empty the tub just over 60 seconds, very fast. I highly recommend Fox Valley Home Services if you are considering a walk in tub call Fox Valley Home Services now.

Tamara M.

Walk in Tub Purchase and Installation

Outstanding and extremely professional work. What a pleasure to work with a company like this. Justin came to our home explained everything. Once the paperwork was completed a start date was established. They started work at 8:00AM that day. They had everything needed for the installation. Work was completed the next day. Outstanding work.

John K.

Install walk in bathtub

Great job as exceeded expectations. Went above and beyond in the job and detailed approach was very evident

Mark L.

Bathroom remodel

We are very happy with the workmanship provided by Fox Valley Home services. From beginning to end it was a stress free process. They were on time, friendly and respectful. We are very pleased with our new bathroom! Highly recommend your company.

Yvette O.

Best decision I made!

The sales lady, was very informative about the tub, got an info packet with the estimate, got 2 other estimates which was a total written on a piece of paper. After only one week of bathing in the Ella tub, I felt a miraculous difference, my feet numbness ceased, my spine feels less pain 4 screws in lumbar spine. I haven’t taken a bath in 28 years, had to take showers with the fear of falling, now I sit in a most comfortable walk in tub. The bubbles you get from adding a bath bomb are almost 2 feet high. There was a concern about my 30 gallon water heater, but I works well with Ella tub. The two double drains empty the tub in just over a minute. Everyone asked me how long do I wait while tub draining and it’s a tad over a minute. So I am so glad I got the Ella tub, it helps immensely with my pain and numbness without the fear of falling standing in a shower. I highly recommend the Ella tub to everyone.

Tamara M.

Beautiful shower

We had a great transformation of an old tub and tile wall to a very attractive shower. I had my doubts that it was really possible to do the demolition, structural improvements and install the new shower in 8 hours but the workers did everything promised. No leftover mess or collateral damage. Clean and beautiful job.

Gary L.

Simply the best.

From first phone call. This company is simply the best. So professional. Great service companies are getting hard to find. DO NOT MISS THIS OPPORTUNITY MY NEW WALKIN TUB AND BATHROOM R BREATHTAKING. You can not pick out 1 or 2 employees as from one dept to another the best!

Dale L.

Electrical work

The work performed was top notch. The hole that had to be made in the wall was even repaired! I highly recommend this company.

Dan H.

Walk-in shower

Great. From the sales rep to the installers I was very satisfied. Everyone did a great job& I Was satisfied when it was completed. If anyone is looking for a walk-in shower. I would highly recommend to look no further.

Thomas J.

St. Charles Project

Have had these guys out to do several small ‘honey do list’ projects. The guys are always on time and the work is always done right.

Mike N.

St. Charles Deck and Electrical

Just wanted to drop a line about the work Nic Boatner and his crew at Fox Valley Home Services did repairing/staining the deck and some electrical work. 1.) They gave us a detailed estimate of what work they would be doing, and what it would cost. Their estimate was comparable to another one we got but they took the time to sit down and go over it with me and answer any questions I had. That other company did not. 2.) After I agreed to have the work done they scheduled an appointment to do the work. On the day they started they showed up when they said they would and got right to work. They worked on the deck all day and when they were done they left with their mess cleaned up. They came back a couple days later and stained it and did the side job of some electrical work. All and all I was very pleased with their work. When ever I hire contractors to do work for me I always look at the following as a basis of their service. Here is what I have to say about Fox Valley Home Services: Professionalism. 100% with a defined flare of integrity. High Quality of workmanship. Worksite cleanliness beyond compare. Punctuality right on the mark. They did an awesome job and we are very pleased and would and will call upon them for future work.

Richard B.

Ella’s Tub

Just had a walk-in tub installed. The product is fabulous, the installers were extremely professional and Autumn was a pleasure to work with ! Five stars all around!

Jeff G.

Excellent Job

We could not be more pleased with the bathtub and shower rehab in our home. Our sales rep, Diana explained everything in complete detail. Giving us many options but without any sales pressure. The installation techs were on time and completed the “one day installation” in less than seven hours. We highly recommend Fox Valley Home Services for tub and shower replacement.

Bill M.

The best experience I have had with a builder

They were very professional from the start. There sales person was very knowledge and knew her product. We looked at several samples. We picked a wheelchair assessable walk-in tub. The tub is the best on the market. I looked at them all. Most are built in China and other companies just put there name on them. This one is built in the USA. When I saw the unit on the truck I wasn’t sure they could get in my bathroom. The installers are very polite and professional they were fast and did a great job with out any mess when they left. I couldn’t be happier with the whole process. Thank you all for a job well done.

John Z.

Kitchen Renovation

Had a very pleasant experience, the team at Fox Valley are all professional and very skilled at their jobs. When I had Nic come to my home for a consultation, he went above and beyond with his recommendations and had a clear picture of what to do, which was better than my original idea. They got done in a good amount of time, and the kitchen looked amazing! I would use them again for my next home project.

Marissa H.

Fantastic Experience!

Fantastic experience! Bought a flipped house with incredible bathrooms. Beautiful tile work but badly sealed, so mold and were seeping through. Didn’t want a fully remodel, just fix the issue. Fox Valley was the only firm willing to take it on. Even though they could have held out for the more expensive remodel, they put our needs first. Team came in and made all the necessary corrections, they were super professional and pleasant. Couldn’t have asked for a better team or experienced. Well done Fox Valley.

Judy G.

Bathroom Make Over

I’m going to keep it real .If you want a professional job at a reasonable price, call Fox Valley. Nick, Rich, Dave and Mike were the three P ,prompt professional, and polite and friendly. Open to last minute suggestion, helpful hints, and very neat and clean. If I had any questions, they were more than eager to answer questions or to get answers for me. Autumn was also very polite and friendly as well. I will miss our weekly phone calls. She has become a new best friend.. What is truly awesome is they honors our Veterans with a discount and also offer elderly discount. I wish I had another bathroom to remold. I wish they did more than bathrooms because they did a great job and I just love my new bathroom.

Katherine C.

Excellent Service

Excellent customer service and follow through from day 1!! Al, Autumn and Nick were great. Everyone underpromised and OVER DELIVERED! The install was going to be a 2 day install. However, Nick and his guy knocked it out in 1 day very efficiently. It was white glove service . I highly recommend and would buy again!!!

Sandra B.

Shower door work

Good overall.

Mike B.

Excellent

I had my bathroom remodeled. They were clean, polite and on time. The bathroom looks amazing!

Debra R.

Nice Work

My wife and I ordered a walk-in bathtub, more features and options than other companies, and even though we were not price shopping, this was by far the lowest quote we received. Kelly called us, and thank God she did! We would have bought elsewhere. I am Greatful we found you guys!! Thank you!! I hope this review is helpful.

Vito C.

Blessings and Savings

Fox Valley Home Services, literally has changed my Life! With aging Parents, it was important to get them a walk in tub to minimize the risk of falling while entering the bathtub! That said, I searched the entire Chicago Metro area looking for an affordable walk-in tub installation for their home! Not only was Fox Valley Home Services initial estimate FAR LESS than the closet competitor, the ENTIRE Bathroom remodeling was done in a fraction of the time (2 days), given by over a dozen of other Companies in the area! The office staff, specifically Autumn, was delightful to work with throughout the entire project! The installation crew was efficient, professional, friendly and polite! Words can NOT express the Gratitude that I have for Fox Valley Home Services for saving us money and bringing such a piece of mind to me and my Family!! Well Done!!!!

Jerry C.

Quality work, exceptional service

I would like to thank Nic and Autumn at Fox Valley Home Services. Autumn was a joy to work with and very helpful over the phone. Nic came out and designed a custom walk-in shower to perfectly fit my space and budget. The install crew was amazing, in and out in 1 day. The final product was well beyond my expectations! Simply gorgeous work! Exemplary from start to finish. I would recommend this company for all custom home bathroom projects.

Brandon H.

Outstanding!

My wife and I are very pleased with Fox Valley Home Services! They replaced our tub with a shower stall and I can’t say enough praise for how well they did! From the moment I called Autumn to set up the estimate, to first meeting with Rich, finalizing the project with Nick, and then Nick & Rich doing the project everything has been a first class, stellar experience. We have experienced many home remodeling projects in this house and I can honestly say that this one surpasses them all. The professionalism, kindness, curtesy, and customer service from Nick, Rich, and Autumn is outstanding! Also, Nick & Rich’s workmanship, attention to deal, cleanliness, and overall work ethic is incredible. Thank you so much!

James H.

I give them a 10!

The whole experience from beginning to end was comforting and perfect. Nick came out and assessed our layout and walked us through the entire process . Lots of options to choose from too! The price was the lowest from all my estimated and the quality top notch! When choosing payment Options Autumn was patient and helpful making sure we chose the right option for our family. The workers who came to install the tub were hard working, funny, and caring. They wanted the job to be done right! They really cared that the person who needed this tub , my disable bet husband , was comfortable with the final results! I would recommended this company to anyone. The people make this complaint great- the product just as good!

Cara W.

Awesome bathroom

I have to say from start to finish it has been an excelled experience. Everything was explained to me and I was listened to when I said what I wanted. The guys that came out were fantastic and took into consideration me working from home and my health issues (asthma). They kept me informed of every step and didn’t mind me asking questions as they went. I will definitely recommend you to anyone I know looking to do a bathroom remodel. Thank you for a wonderful experience.

Alan B.

Fantastical Bathroom Remodel

My experience with Fox Valley Home Services was wonderful. My sales rep, Diana, listened to my needs and wants and created a great plan for me with no glitches. Autumn was a great troubleshooter and was able to connect all concerned participants with transparent dot. The technicians who did the actual creation of a fantastical bathroom remodel, Rich, Michael, and David, professionally, respectfully, and with great skill created my beautiful bathroom quickly, yet carefully. It was the best customer service I have ever received. I recommend Fox Valley highly.

Thank you!

Dr. P.

Fox Valley Home Services rocks!

Thank you Autumn, Nic and team for a fabulous job on our bathroom. It was a stressful time because we had a water leak. Everyone involved in the project made us feel so much at ease. You helped us find things in our budget that look great! And helped us arrange financing. I would definitely recommend you.

Mary N.

Absolutely outstanding service!

Our experience with Fox Valley Home Services was terrific from the the intial phone call to the finished project! They installed a tub, shower and surround, which we didn’t think could be done because it is a very small bathroon…they did it…the bathroom looks bigger now!!! Many thank to Autumn, Rich, Mike and Brian for their professionalism and their superb workmanship!

Richard C.

GREAT Service

Just had a shower replacement done and it is absolutely OUTSTANDING! Rich and Dave did great work and were very professional. Nic and Autumn were wonderful to work with and helped make this happen. I highly recommend using Fox Valley.

Cindy Majkowicz / St. Charles

Bathroom Shower & walk-in-tub

Outstanding workmanship & workers were courteous , hard working & neat.

Robert M.

Remodel

The guys came in , wore covers on shoes. Tore out old bathroom very neatly ( my house wasn’t trashed with dust). Installed new plumbing and fixtures and drywall. Finished in a couple days! My bathroom is beautiful!! Better than expected!

Lisa H.