What a great tub! My tub purchase and install went about as well as any project could. I decided on an Ella tub. Ella is by far the best tub in my opinion! I contacted Fox Valley home services to discuss the project. Nick, the owner, and Autumn, the Director of operations, are very knowledgeable and easy to work with. Interestingly, I completed all discussions and contract completion via FaceTime as I was away for the winter. Viva technology! The Fox Valley home services installation crew arrived at the appointed date and time and commenced work. The crew was very professional, friendly and proficient. They removed the existing soaking tub, replaced existing plumbing and added an electrical line for the new Ella tub— all in one day. They obviously had done this before and they did it in a masterful way. Next day, the Onyx was installed around the tub to beautify the job. And every day since, we have been enjoying our wonderful therapeutic spa!